Returns & Exchanges
At Tierneys Gifts, we want you to be completely satisfied with your purchase. If you are not entirely happy, you can return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and reason for return to receive a unique Return Authorization code.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Package
Affix the provided return label or address the package to our warehouse and drop it off at your nearest authorized postal carrier.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing